Emailing a payment reminder

Screenshots show the Dutch interface. Menu names and buttons appear here as they appear on screen, in Dutch.

You can email a payment reminder to the patient straight from Halingo. Two conditions:

• the patient’s email address is filled in on the patient file;
• the settings for emailing invoices are complete.

Those settings are covered in the article on the settings for emailing invoices.

1. Click Financieel (Financial) in the left-hand menu.

   

2. Click the Facturen (Invoices) tab.

   

3. Click the icon to open the menu for the invoice you want to send.

   

4. Click Herinnering via mail (Reminder by email). Halingo emails the reminder to the patient.

   

Halingo tells you whether the reminder went out correctly. The email may land in your patient’s spam folder. Mention that when you send the first invoice.